Sam Boak Warns Commercial Roofing Customers of Poor Craftsmanship from High Profile Roofing Contractors

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“Buyers beware! said Sam Book. All too often we see poor installation practices used by roofers that end up costing the customer more in leaks, repairs, renovation costs and incidentals to the interior of the building.”

The Youngstown, Cleveland, Akron, Canton, and Pittsburgh areas of the Northeast Ohio, Western Pennsylvania areas are home to several leading commercial roofers. One of those companies, Boak & Sons, Inc. is known for their quality craftsmanship and award-winning service. Sam Book, president and founder of Boak & Sons, Inc. has built the success of its commercial roofing, sheet metal and insulation contractor business on the continuous training, safety and attention to detail by its employees on every job. Recently, Sam Boak has come across several roofing projects that show a low quality trend and is warning commercial roofing customers in Northeast Ohio and Western Pennsylvania to use caution when choosing their contractors.

The commercial roofing industry has established standards and guidelines for good roofing practices. These guidelines can be found in The International Building Code (IBC) and the National Roofing Contractors Association (NRCA). The NRCA is one of the trade associations of the US construction industry and is a voice in the roofing industry for information, education, technology and advocacy. The IBC & NRCA serve as a common language for defining quality and setting performance and safety criteria for the construction industry, but that doesn’t mean all roofers follow these guidelines. “Buyers beware! said Sam Book. All too often we see poor installation practices used by roofers that end up costing the customer more in leaks, repairs, renovation costs and incidentals to the interior of the building. These additional costs can amount to tens of thousands of dollars.”

Customers often think they are covered by their warranty; however, incorrect installation will void the warranty on the roof. A manufacturer’s warranty is intended to protect the customer and protect the financial interests of the manufacturer. Once a roofing project is completed, an inspection is performed to approve the roof warranty – this is only a visible inspection of the roof. Poor workmanship Problems can lie in the roof system and not be detected at the time of the first inspection and can take years to surface. It is always important to understand your warranty, but additionally it is vital to use a trusted roofer who can provide quality workmanship and install your roof correctly the first time.

Improper design and installation methods are a common reason for many commercial roofing failures. Roofers sometimes pay their employees per square foot for a job, which can lead to those workers rushing to get the job done. A hasty installation with commercial roofing can cause gaps, misplacement and inadequate sealing of the membrane, shortening the life of the roof. It can also lead to leaks and blow-offs, which can cause further damage to the building itself and potentially damage neighboring buildings.

After installation, there are several recognizable issues that building owners can look for. If the materials look uneven or have a “wavy” appearance, this may be a sign that the materials have not been installed properly. You can also see gaps between roof insulation or roof membrane or where the material touches the edge of the building.

“Quality craftsmanship is the core value of Boak & Sons, whether in the roof construction, insulation or any of our other outside contractor departments,” says Sam Boak. “That includes ongoing training in safety, installation practices and genuine concern to get the job done right. If a company lacks those qualities, it shows in the performance and longevity of the roof. At Book & Sons, Inc. we set a standard for our customers that have resulted in countless awards such as the Carlisle Perfect 10 and ESP Award, Firestone’s Partner in Quality and the only Owens Corning Platinum Contractor in the region, all of which we have earned for our commitment to quality throughout our history. These awards are the result of our commitment to provide our customers with the quality roofing they expect from Boak & Sons. The proof is in the performance and longevity of the roof and the significant amount of money our customers save because of our commitment to quality.

Book & Sons, Inc. also uses their Roof Asset Management program to help commercial property owners protect their investment and provide support and peace of mind to commercial property managers. The program allows the business to easily track reports, maintenance requests, services and billing costs.

For more information about Boak & Sons, Inc.’s commercial roofing services. nasty: Call Boak & Sons at 330-793-5646 to speak with a commercial representative or to get a free estimate.

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